Frequently Asked Questions

We always recommend visiting a salon or clinic to complete your full skincare consultation. Your at home regimen of products will assist you in achieving the skin goals you desire, however, visiting with a professional for a treatment whether it be a facial or chemical peel will only enhance and improve the results you may be seeing at home.

Please allow 1-5 business days for delivery. Most orders will ship out within a business day of ordering (excluding weekends and holidays); however, some orders may take 24-48 hours to process.

All orders are sent via Canada Post or a courier service to ensure fast and safe delivery to your door. During sale and promotional periods, please allow additional days for processing your order due to high volume of orders.

The "WELCOME10" code is a discount reserved for first time buyers of IMAGE Skincare through our site. If you've used this code with a previous order you will not be able to apply it again.

This code cannot be stacked with other offers or promotions. Therefore, if you are already receiving a Free Gift With Purchase, or if a promotional discount has already been applied to your cart, you will not be able to apply the "WELCOME10" discount.